How To Set Up A Klaviyo Abandoned Cart Flow To Recover Lost Sale

Lost sales due to abandoned carts? Learn how to effectively set up a Klaviyo abandoned cart and turn those missed opportunities into conversions.

How To Set Up A Klaviyo Abandoned Cart Flow To Recover Lost Sale
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Discover the power of Klaviyo abandoned cart in boosting your eCommerce sales and rekindling customer interest. By leveraging Klaviyo's email automation features, you can seamlessly connect with potential buyers who abandoned their carts, turning missed opportunities into successful conversions. Dive into this blog to unravel the strategies and benefits of implementing Klaviyo email for your business, and watch your revenue soar as you recapture those lost sales.

Understanding Abandoned Carts

Klaviyo Abandoned Cart
Klaviyo Abandoned Cart
When customers add products to their online shopping carts but leave the website without completing the purchase, it results in what is known as an abandoned cart. There are several reasons why customers abandon their carts, including unexpected costs like shipping fees or taxes, being forced to create an account to complete the purchase, encountering technical issues during checkout, or simply getting distracted before finalizing the transaction.

Impact of Abandoned Carts on E-commerce Revenue and Recovery Potential

The impact of abandoned carts on e-commerce revenue can be significant, as it directly affects the conversion rate and sales numbers of online stores. Studies have shown that the average cart abandonment rate across all industries is approximately 70%, meaning that for every ten customers who add items to their cart, only three actually complete the purchase.
The good news is that targeted email campaigns can help recover some of these abandoned carts by reminding customers of their pending purchase, offering incentives like discounts or free shipping, or addressing any concerns or objections they may have had during the checkout process.

Mailsplash All-in-one Email Solution

Looking to boost your e-commerce revenue by recovering abandoned carts through targeted email campaigns? Mailsplash is here to help with our AI-powered tool that allows you to create stunning email templates that convert. Design and create personalized email campaigns and flows in minutes, regardless of your email service provider.
Try our All-in-one Email Solution today for free and start maximizing your revenue potential.

What Is A Klaviyo Abandoned Cart Email?

Klaviyo Abandoned Cart
Klaviyo Abandoned Cart
Abandoned cart emails are a powerful tool for ecommerce businesses aiming to recover lost sales and generate more revenue. When a shopper leaves items in their online cart without completing the purchase, it presents a prime opportunity to re-engage them through strategically crafted emails.
The goal of abandoned cart emails is to remind shoppers about the products they left behind and entice them to return to the online store to complete their purchase. By leveraging the psychological principle of loss aversion, these emails tap into the customer's desire to avoid missing out on a potential purchase, thereby increasing the likelihood of conversion.

Abandoned Cart Flows: Automating Recovery Efforts

An abandoned cart flow is a series of emails sent to a recipient who has abandoned their cart, aimed at nurturing them towards completing the purchase. By automating the process of sending reminder emails at strategic intervals, businesses can effectively re-engage with potential customers and guide them back to the checkout page.
Crafting a compelling abandoned cart flow involves a mix of personalized product recommendations, limited-time offers, and engaging content to capture the shopper's attention and drive them towards making a purchase. By delivering timely and relevant messages, businesses can significantly improve their chances of recovering abandoned carts and boosting overall sales.

Unlock the Power of Abandoned Cart Emails with Mailsplash's All-in-one Email Solution

Mailsplash is an AI-powered tool that empowers businesses to create stunning email templates that convert. With our All-in-one Email Solution, you can design personalized and engaging email campaigns and flows in minutes, tailored to re-engage abandoned cart shoppers and drive conversions.
Try Mailsplash today for free and take your email marketing efforts to the next level.

Why Are Abandoned Cart Emails Effective?

Klaviyo Abandoned Cart
Klaviyo Abandoned Cart
Abandoned cart emails boast the highest average revenue per recipient compared to all other email marketing campaigns and flows. This success can be attributed to the strong intent to purchase that customers display when they add items to their carts. Customers who abandon their carts are already interested in the products, making them more likely to respond positively to reminder emails.

Impactful Open Rates of Abandoned Cart Emails

The average shopping cart abandonment email open rate across all industries sits at an impressive 51.21%, indicating that these emails capture the attention of a significant portion of recipients. When looking specifically at Klaviyo customers in 2022, the open rates for abandoned cart emails were slightly lower at 34.5%, yet still effective in engaging a substantial portion of the audience.

Driving Clicks and Recovering Sales with Abandoned Cart Emails

The click rates for Klaviyo abandoned cart emails were recorded at 7.5%, demonstrating that these emails not only attract attention but also drive recipients to revisit their abandoned carts. The recovery rates of 4.0% further highlight the success of these emails in converting potential sales.

Revenue Generation Through Abandoned Cart Email Campaigns

In terms of revenue generation, Klaviyo customers saw an impressive revenue per recipient of $8.25 through abandoned cart email campaigns in 2022. This metric underscores the profitability and efficacy of leveraging abandoned cart emails within email marketing strategies.

Create Effective Abandoned Cart Emails with Mailsplash

Looking to enhance your email marketing strategy with compelling abandoned cart emails? Mailsplash offers an AI-powered tool to design stunning email templates that drive conversions. Create personalized, branded email campaigns effortlessly, whether you use Klaviyo or other email service providers. Elevate your email marketing game with Mailsplash and start converting those abandoned carts into sales today.

How To Set Up A Klaviyo Abandoned Cart Flow

Klaviyo Abandoned Cart
Klaviyo Abandoned Cart
To begin setting up an abandoned cart flow in Klaviyo, the first step is to integrate your ecommerce platform with Klaviyo. This integration allows Klaviyo to receive information about your customers and their cart activities, enabling you to create personalized and targeted abandoned cart emails. Integrating your ecommerce platform with Klaviyo usually involves installing a plugin or using API connections to sync customer data seamlessly.

Creating a Segment of Recent Cart Abandoners

In your Klaviyo dashboard, the initial step is to create a segment of recent cart abandoners. This segment will consist of customers who have added items to their cart but have not completed the purchase. By segmenting these customers, you can target them specifically with abandoned cart emails to encourage them to complete their purchase.

Choosing a Pre-Built Abandoned Cart Flow

Select a pre-built abandoned cart flow from Klaviyo's flows library. These pre-built flows are designed to help you easily set up automated campaigns for cart abandonment. By choosing a pre-built flow, you can save time and ensure that you are following best practices for abandoned cart email sequences.

Determining the Timing of Abandoned Cart Emails

Decide how long after the shopper's cart has been abandoned you want their abandoned cart email to send. It is recommended to set this timing between 2 to 4 hours after abandonment. Sending the email promptly can help re-engage customers while the purchase is still top of mind.

Deciding on the Number of Emails in the Flow

Choose how many emails you want to include in your abandoned cart flow. Sending 2 to 3 emails is generally recommended to remind customers about their abandoned cart without overwhelming them with too many messages. A series of emails can provide gentle reminders and incentives to encourage customers to complete their purchase.

Crafting Compelling Abandoned Cart Email Content

Craft the content of your abandoned cart emails. Personalize the emails with the customer's name, include images of the abandoned products, and create a sense of urgency or offer an incentive to entice customers to return to complete their purchase. Ensure that the content is clear, concise, and aligned with your brand's voice and values.
By following these steps, you can effectively set up a Klaviyo abandoned cart flow to re-engage customers who have left items in their carts, ultimately increasing conversions and revenue for your ecommerce business.

Best Practices For Setting Up Your Klaviyo Abandon Cart Flow

Klaviyo Abandoned Cart
Klaviyo Abandoned Cart
Segmenting your audience based on behavior, demographics, or preferences is crucial for an effective abandoned cart flow. By targeting specific customer segments, you can tailor your messaging to resonate with their needs and preferences. Use Klaviyo's segmentation features to create segments such as first-time shoppers, high-value customers, or product-specific segments.

Determining the Number of Emails to Send

Sending too many emails can overwhelm your audience, while too few may not be enough to re-engage them. Typically, sending 2-3 emails in your abandoned cart flow is recommended. The first email can serve as a gentle reminder, the second could include a sense of urgency, and the third could offer an incentive to complete the purchase.

Crafting Attention-Grabbing Subject Lines

Subject lines play a crucial role in getting recipients to open your emails. Create subject lines that evoke curiosity, urgency, or exclusivity. Personalize the subject lines with the recipient's name or mention the abandoned product to grab their attention instantly.

Showcasing the Abandoned Product

Feature the abandoned product prominently in your emails. Include high-quality images, product details, and any reviews or testimonials that can help reinforce the value of the product. Make it easy for customers to visualize themselves using the product.

Tailoring Email Copy to Match Your Brand Voice

Maintain consistency with your brand voice in the email copy. Whether your brand voice is playful, informative, or authoritative, ensure that it shines through in your abandoned cart emails. This helps in building brand recognition and trust with your audience.

Personalizing the Email Content

Personalization goes beyond just using the recipient's name. Leverage data such as past purchase history, browsing behavior, or location to personalize the email content. Recommend related products, address the recipient's specific concerns, or offer customized recommendations based on their preferences.

Offering Discounts or Free Shipping

Incentivize customers to complete their purchase by offering discounts or free shipping in your abandoned cart emails. Limited-time offers or exclusive discounts can create a sense of urgency and encourage customers to take action.

Incorporating Social Proofs

Include social proofs such as customer reviews, ratings, or testimonials to build trust with your audience. Showcase how other customers have benefited from the product to alleviate any doubts or hesitations the recipient may have.

Adding Compelling CTAs

Your call-to-action (CTA) should be clear, compelling, and prominently displayed in your emails. Use action-oriented language, such as "Complete Your Purchase Now" or "Shop Now," and make sure the CTA button stands out visually.

Optimizing for Mobile

A significant percentage of emails are opened on mobile devices, so it's essential to optimize your abandoned cart emails for mobile responsiveness. Test your emails on different devices and email clients to ensure they display correctly and are easy to interact with on mobile.

Ensuring the Right Timing

Timing is crucial when sending abandoned cart emails. Send the first email shortly after the cart abandonment occurs to catch the recipient while their intent to purchase is still fresh. Experiment with timing and frequency to find the optimal sending schedule for your audience.

All-in-one Email Solution

Looking to revolutionize your email marketing strategy? Mailsplash is an AI-powered tool that empowers you to create stunning email templates that convert effortlessly. Design, create, and send personalized email campaigns with ease using our All-in-one Email Solution. Try it today for free and witness the power of personalized email marketing.

Create Abandoned Cart Emails That Convert With Mailsplash

Mailsplash is a game-changer in the world of email marketing. By harnessing the power of artificial intelligence, Mailsplash empowers freelancers, brands, and agencies to create stunning email templates that drive conversions in a matter of minutes. Whether you're crafting engaging campaigns or setting up automated flows, Mailsplash provides a user-friendly platform to design personalized, eye-catching emails that resonate with your audience.
What sets Mailsplash apart is its ability to seamlessly integrate with popular email service providers like Klaviyo, allowing users to leverage its AI-driven capabilities without switching platforms. From copywriting to template design, Mailsplash offers a comprehensive email solution at a fraction of the cost compared to traditional marketing agencies. The result? Engaging, personalized email campaigns that deliver tangible results for your business.
Try Mailsplash today and experience the future of email marketing for yourself.

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Saif Akram

Written by

Saif Akram

Hello, I'm Saif Akram, founder of MonetizeMail, an innovative email marketing agency. We're proud partners with Klaviyo and Customer.io, specializing in boosting MRR and reducing customer churn. Our agency has scaled over 50 brands, generating over $18M in revenue. With proven expertise in enhancing engagement and driving sales, I'm passionate about transforming businesses through effective email marketing strategies.

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